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KINDLY RATE YOUR SATISFACTION | ![]() Exceeded Expectation |
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KINDLY RATE YOUR SATISFACTION | ![]() Exceeded Expectation |
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Appointment/Registration | ![]() |
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Doctors | ![]() |
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Nurses / Health Assistants | ![]() |
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Pharmacy | ![]() |
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Laboratory Services | ![]() |
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Radiology | ![]() |
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Facilities | ![]() |
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Security Services | ![]() |
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KINDLY RATE YOUR SATISFACTION | ![]() Exceeded Expectation |
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Appointment Booking | ![]() |
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Radiology Services | ![]() |
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Laboratory Services | ![]() |
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Doctor's Consultation | ![]() |
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Food & Beverage Services | ![]() |
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Nursing / Health Assistants | ![]() |
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Health Check Co-ordinators | ![]() |
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Report Collection | ![]() |
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Hospital Ambience | ![]() |
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KINDLY RATE YOUR SATISFACTION | ![]() Exceeded Expectation |
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Ambulatory Services | ![]() |
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Emergency and On-Call Doctors | ![]() |
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Nursing Services | ![]() |
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Reigistration / Helpdesk | ![]() |
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Hospital Ambience | ![]() |
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----I Will Recommend---- | ----I Can't Say---- | --------I Will not Recommed-------- | ||||||||
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Please Select Overall Rating |
Social Media | Website | Electronic Media | Newspapers | |||||||
Corporate tie-up | Doctor Referral | Friends & Family | Others | |||||||
SMS/Whatsapp | ||||||||||
Previous Experience | Reputation | Location | Affordabilty | |||||||
Affordabilty | Quality of Services | Others | ||||||||
Admission Process | ![]() |
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Warmth and courtesy of our team | ![]() |
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Time taken for admission | ![]() |
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Admission staff's ability to provide information | ![]() |
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Appointment/Registration | ![]() |
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Warmth and courtesy of the staff | ![]() |
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Efficiency of the billing staff | ![]() |
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Queue management system | ![]() |
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Ease of getting appointment and information | ![]() |
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Doctors | ![]() |
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Attentive listening | ![]() |
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Clarifies doubts and answers questions | ![]() |
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Ethical and professional treatment | ![]() |
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Nurses / Health Assistants | ![]() |
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Knowledge and skill | ![]() |
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Attitude and behaviour | ![]() |
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Commuication | ![]() |
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Responsiveness and delivery of job responsibilities | ![]() |
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Language Intrepretation Services | ![]() |
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Pharmacy | ![]() |
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Attitude and behaviour of staff | ![]() |
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Availabitlty of presecribed medicines | ![]() |
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Dosage explaination by pharmacist | ![]() |
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Laboratory Services | ![]() |
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Sample collection procedure | ![]() |
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Waiting for your test reports | ![]() |
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Courtesy of the technicians | ![]() |
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Radiology | ![]() |
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Waiting time for the test | ![]() |
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Waiting time for your test reports | ![]() |
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Attitude and behaviour of the staff | ![]() |
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Sensitivity of our team with regard to your privacy | ![]() |
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Facilities | ![]() |
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Lounge & Sitting area | ![]() |
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Washroom Services | ![]() |
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Cafe | ![]() |
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Parking | ![]() |
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Directional signages | ![]() |
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Cleanliness & Hygienes | ![]() |
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Security Services | ![]() |
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Response of the security guards | ![]() |
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Safety and courtesy extended by our security team | ![]() |
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Doctors | ![]() |
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Attentive listening | ![]() |
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Clarifies doubts and answers questions | ![]() |
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Ethical and professional treatment | ![]() |
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Nurses / Health Assistants | ![]() |
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Knowledge and skill | ![]() |
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Attitude and behaviour | ![]() |
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Commuication | ![]() |
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Responsiveness and delivery of job responsibilities | ![]() |
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Language Intrepretation Services | ![]() |
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Diagnostic Services | ![]() |
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Services in Radiology | ![]() |
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Services in Laboratory | ![]() |
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Waiting time for your test reports | ![]() |
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Courtesy of the technicians | ![]() |
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Sensitivity of our team with regard to your privacy | ![]() |
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Food & Dietary Services | ![]() |
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Quality and taste of the food | ![]() |
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Delivery of food and beverages on time | ![]() |
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Prescription of appropriate meals / beverages as per your requirement | ![]() |
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Daily visit of the Dietician | ![]() |
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House-Keeping Services | ![]() |
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Courtesy of the Housekeeping staff | ![]() |
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Quality and presentation | ![]() |
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Service/ Meal Delivery/Clearance | ![]() |
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Maintenance & Interiors | ![]() |
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Your impression of room facilities | ![]() |
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Your impression of washroom facilities | ![]() |
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Functioning of TV, WiFi, AC | ![]() |
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Hospital Ambience | ![]() |
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Directional signages | ![]() |
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Waiting areas | ![]() |
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Parking | ![]() |
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Discharge & Billing Process | ![]() |
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Time taken for the discharge process | ![]() |
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Explanation of discharge summary, medications and follow-up advice | ![]() |
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Efficiency of the bill process | ![]() |
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Services in Pharmacy | ![]() |
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Security Services | ![]() |
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Response of the security guards | ![]() |
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Safety and courtesy extended by our security team | ![]() |
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Appointment/Registration | ![]() |
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Appointment system | ![]() |
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Registration and billing process | ![]() |
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Warmth and courtesy of the staff | ![]() |
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Efficiency of the billing staff | ![]() |
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Radiology Services | ![]() |
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Ease of locating and availing radiology services | ![]() |
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Radio-Diagnostic Services you underwent for health checkup | ![]() |
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Courtesy of the technicians | ![]() |
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Laboratory Services | ![]() |
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Ease of locating and availing sample collection services | ![]() |
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Courtesy of the technicians | ![]() |
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Doctor's Consultation | ![]() |
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Active Listening | ![]() |
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Time spent by the Doctor (s) in explaining diagnosis and medications | ![]() |
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Information on preventive healthcare measures | ![]() |
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Food & Beverage Services | ![]() |
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Quality and taste of the food | ![]() |
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Food and beverages served on time | ![]() |
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Attitude and behaviour of the F&B staff | ![]() |
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Nursing / Health Assistants | ![]() |
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Care and Concern | ![]() |
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Responsiveness and delivery of job responsibilities | ![]() |
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Language intrepretation services | ![]() |
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Health Check Co-ordinators | ![]() |
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Response to your Queries | ![]() |
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Facilitating Overall Health Check-Up Process | ![]() |
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Explainaing the health check-up packages | ![]() |
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Courtesy | ![]() |
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Report Collection | ![]() |
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Time to collect the compiled report | ![]() |
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Explanation of the report by the staff | ![]() |
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Follow-Up and Referral Appointments | ![]() |
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Hospital Ambience | ![]() |
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Cleanliness & Hygiene | ![]() |
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Washroom | ![]() |
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Directional Signage | ![]() |
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Parking | ![]() |
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Security | ![]() |
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Cafe | ![]() |
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Lounge & Sitting area | ![]() |
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Ambulatory Services | ![]() |
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Booking of ambulance services (Call Centre / Helpline) | ![]() |
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Did ambulance reach on time | ![]() |
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Courtesy of the Ambulance staff | ![]() |
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Emergency and On-Call Doctors | ![]() |
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Swiftness in attending your emergency | ![]() |
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Emergency medical care given by doctors | ![]() |
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Time spent by the Doctor(s) in explaining diagnosis and medications | ![]() |
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Explanation of condition to family / attendant | ![]() |
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Updates about the condition given to family / attendant | ![]() |
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Explaining further treatment (medical management / surgery) | ![]() |
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Nursing Services | ![]() |
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Responsiveness of Staff | ![]() |
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Communication | ![]() |
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Care and Concern | ![]() |
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Delivery of job responsibilities | ![]() |
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Registration / Helpdesk | ![]() |
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Ease of registration | ![]() |
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Helpfuness and courtesy | ![]() |
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Proactiveness | ![]() |
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Hospital Ambience | ![]() |
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Locating Emergency (Directional Signages and support) | ![]() |
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Ease of reaching to Emergency | ![]() |
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Triage Facilities | ![]() |
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Cleanliness & Hygiene | ![]() |
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